Betrayal Quote by Charles Duhigg
“When marketers influence habits, they influence peoples' self-identity. And so when a group or company does something that doesn't correspond to our core values, it feels like a betrayal.”
About This Quote
Source Book: Hooked: How to Build Habit-Forming Products by Nir Eyal, 2014
Marketers shape habits, which in turn shape how people see themselves; misalignment with values feels like betrayal.
In simple terms: Marketing shapes identity; value misfit feels like betrayal.
Align marketing with core values.
Themes
Mood
Type
When to use this quote
- product launches
- ad campaigns
- brand repositioning
- customer onboarding
Key Concepts
Questions to Reflect On
- How do your habits reflect your values?
- What signals betray a brand’s promise?
People may resist change even if benefits are clear.