Customer Quote by Bruce Schneier
“Don't make the mistake of thinking you're Facebook's customer, you're not – you're the product,”
“Don't make the mistake of thinking you're Facebook's customer, you're not – you're the product,”
Users are not customers of social platforms; they are the commodity being monetized, reversing the expected service relationship.
In simple terms: You are the product, not the customer.
Social media exploits user data.
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Some services genuinely prioritize user experience over profit.