““As a Facebook product manager, you resembled an Afghan warlord or a pirate captain: fearsome in appearance to any outsiders, the scourge of entire companies and industries, but actually barely in control of your small band of engineer-hooligans, and always one step from mutiny. To the outside world, your job was easy: a two-line email would have the senior management of any company waiting eagerly in the Facebook reception area almost instantaneously. Many were the startups I conjured thusly, they sputtering in flattery despite my showing up late and surly, demanding and getting a full walk-through of their entire product and business model, then dismissing them after a forty-five-minute meeting.””