“What About the Social Introvert? Perhaps you don’t want to talk! Maybe you prefer to speak only when responding to another person.… — Susan C. Young Copy Share Image
“Think of the people whom you love, like, trust, and admire. Isn’t their integrity the golden thread which elevates them to a… — Susan C. Young Copy Share Image
“We all know that person—the one who wakes up on the right side of the bed; the one who surely consumed a… — Susan C. Young Copy Share Image
“Making money and being prosperous is a wonderful place to be, but not at the expense of your ethics, integrity, and reputation.… — Susan C. Young Copy Share Image
“From a leadership lean, are you the BOSS that creates fear and rules with an “iron fist” or are you a LEADER… — Susan C. Young Copy Share Image
“Once you start looking, you will discover unlimited links and openers for nurturing camaraderie. Do you drive the same car? Did you… — Susan C. Young Copy Share Image
“Sometimes we break people's trust accidentally. An infraction such as not returning a phone call, missing a deadline, being late for an… — Susan C. Young Copy Share Image
“In sales, this tactic comes across as pushy, arrogant, and uncaring. It doesn’t have to be this way. Admittedly, it may take… — Susan C. Young Copy Share Image
“Authenticity is the litmus test for the honesty, transparency, and trust which are necessary for healthy relationships.” — Susan C. Young Copy Share Image
“While many may claim that these virtues are old-fashioned, they are essential materials for building a solid and worthwhile foundation for your… — Susan C. Young Copy Share Image
“Strengthen your first impressions by making the intentional effort to first earn people’s trust, and rapport will naturally follow.” — Susan C. Young Copy Share Image
“People love to talk about themselves. When you provide them with an opening and a platform for them to do so, you… — Susan C. Young Copy Share Image
“Modeling for others a sincerely positive and encouraging countenance will not only enrich their lives, it can foster trust and appreciation for… — Susan C. Young Copy Share Image
“Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that… — Susan C. Young Copy Share Image
“A wise business practice is to become a prolific note-taker if you aren’t already. When you’ve had a great conversation or interaction… — Susan C. Young Copy Share Image
“The bottom line is that, as human beings, we all crave belonging and connection. This only happens when trust is established and… — Susan C. Young Copy Share Image
“What are those behaviors that make us take pause to think twice about a person’s trustworthiness? Guarded body language, lack of eye… — Susan C. Young Copy Share Image
“The days of the pushy salesmen and self-serving narcissists are over. That type of behavior quickly alienates and pushes people away because… — Susan C. Young Copy Share Image
“Through change and challenge, if our personal foundations are built with quality virtues of character and integrity, we are more resilient, healthy,… — Susan C. Young Copy Share Image
“People who exude these qualities are treasures indeed—not only to the friends they make and strangers they meet, but to the companies… — Susan C. Young Copy Share Image
“Now let’s look at the flip side. When a diligent and caring person receives your complaint, they have the power to turn… — Susan C. Young Copy Share Image
“Most everyone has the classic question stamped on their forehead that asks, “What’s in It for Me?” It is not a matter… — Susan C. Young Copy Share Image
“Teddy Roosevelt has been credited with saying, “People don't care how much you know until they know how much you care.” Think… — Susan C. Young Copy Share Image
“When all else fails, Mother Nature has provided you with a great social default for finding commonality with others. Since weather is… — Susan C. Young Copy Share Image
“When you take the high road to living a virtuous life, you are fortified by knowing that regardless of what life throws… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share Image
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share Image
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share Image
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share Image
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share Image
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share Image
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share Image
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share Image
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share Image
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share Image