“Push versus Pull Marketing. Who wants to be pushed around? I certainly don’t. Statements push and questions pull. Don’t you prefer the… — Susan C. Young Copy Share Image
“How Can You Show You Are Interested? • Pay close attention. • Ask how you can help. • Ask probing questions. •… — Susan C. Young Copy Share Image
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“When a leader nurtures an environment of trust, respect, and honesty—business soars, creativity and problem-solving are inspired, and collaboration enables people get… — Susan C. Young Copy Share Image
“Instant Access “When my twins were born, I moved abruptly from being a professional career woman to a full-time, stay-at-home mom. The… — Susan C. Young Copy Share Image
“Emotionally intelligent people trust their instincts and can identify how certain thoughts, feelings, people, and situations make them feel.” — Susan C. Young Copy Share Image
“When you are genuinely interested, your authenticity reveals itself in your body language, attitude, facial gestures, eye contact, and overall responsiveness.” — Susan C. Young Copy Share Image
“Are you the one who strives to brighten other people’s days or are you the one waiting for others to do that… — Susan C. Young Copy Share Image
“Interestingly, being yourself allows others to be themselves. Even with crazy imperfections, being a bona fide genuine person is the best any… — Susan C. Young Copy Share Image
“By taking a personal interest in other people’s lives, you are demonstrating selflessness, grace, and respect.” — Susan C. Young Copy Share Image
“Why is a first impression so important?” Because these brief seconds can be the make-or-break, live-or-die, or yes-or-no basis for building rapport,… — Susan C. Young Copy Share Image
“Authentic people are so comfortable in their own skins they make us more comfortable in our own.” — Susan C. Young Copy Share Image
“What gives you your sense of importance and makes you feel special? Who and what bring out the best in you? What… — Susan C. Young Copy Share Image
“Rapport allows you to create a friendly compatibility and easy companionship which feels comfortable and enjoyable.” — Susan C. Young Copy Share Image
“We can choose how we present ourselves to the world—and we should. From a sales perspective, who would you rather work with?… — Susan C. Young Copy Share Image
“Throughout the history of mankind, the virtues embraced by humanity have remained true, unwavering, and consistent.” — Susan C. Young Copy Share Image
“Do you really want people to like you for something that you’re not? It takes a lot of energy to pretend to… — Susan C. Young Copy Share Image
“Many salespeople make the mistake of talking about how great they are and what they bring to the table. If they would… — Susan C. Young Copy Share Image
“Leading the Witness. Know the difference! Using questions to manipulate, coerce, or lead people in directions which are not in their best… — Susan C. Young Copy Share Image
“Is it possible to be friendly and engaging every day? Of course not. Everyone has their moments. I once read a quote… — Susan C. Young Copy Share Image
“Identifying, developing, and connecting on these points of reference will provide you with a rich resource of information from which to engage… — Susan C. Young Copy Share Image
“International speaker and business consultant Jill Konrath authored the book, How to Sell to Big Companies. Jill shares that when sales people… — Susan C. Young Copy Share Image
“What do you do? It’s amazing how people will qualify, quantify, judge, assess, and form complete opinions about you based on that… — Susan C. Young Copy Share Image
“13 Ways to Make Other People Feel Important 1. Ask people questions about themselves, their interests, their families, their passions and their… — Susan C. Young Copy Share Image
“Take steps to be humble, sincere, and authentic, and apologize if necessary. If a relationship is valuable to you, it is worth… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share Image
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share Image
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share Image
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share Image
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share Image
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share Image
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share Image
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share Image
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share Image
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share Image
