Service culture Quotes by Ron Kaufman · Page 3

The first step to delighting your customers is being there when they need you.

— Ron Kaufman

How can you learn more? By admiring what you've done right? Or by studying what you've done wrong?

— Ron Kaufman

If you're always doing what you've always done, you'll never see (or become) what you could be!

— Ron Kaufman

If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.

— Ron Kaufman

Passion isn't always available. The committed get things done even without it.

— Ron Kaufman

You cannot change what has already happened. You can always change the way you respond.

— Ron Kaufman

The only way to go further than you've been is to take an extra step.

— Ron Kaufman

The true measure of what you put in, is what's received on the other end.

— Ron Kaufman

There's no such thing as the very best. If you're doing your best, it's only because you haven't yet found a way…

— Ron Kaufman

Always trust people and they may let you down. Always distrust people and you have let them down.

— Ron Kaufman

If you only give back what you get from other people, you're not giving as much as you can.

— Ron Kaufman

If your customers have to ask you for it, you haven't been thinking far enough ahead.

— Ron Kaufman

If they're going to remember the problem, make sure they remember it fondly.

— Ron Kaufman

The right measure is not how many customers you've got, but how closely you hold them.

— Ron Kaufman

You are the person who determines what you do. That's a big responsibility. Make the most of it.

— Ron Kaufman

If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.

— Ron Kaufman

The bottom line is a by-product of taking care of your main product - your customers.

— Ron Kaufman