“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, take a deep breath & relax: When you feel fear, your body tenses up and your thoughts… — Susan C. Young Copy Share Image
“To say your mindset is critical to your success is a gross understatement—it is the underpinning!” — Susan C. Young Copy Share Image
“Your eyes are the windows to your soul” indeed. It is a cliché for a good reason—it is a timeless truth with… — Susan C. Young Copy Share Image
“The Truth Can Hurt . . . “Honesty is one of your most valuable virtues, however, when used without discretion, it can reap unfavorable repercussions.” — Susan C. Young Copy Share Image
“The Art of Action explores specific action steps you can take for personal and professional transformation. Start by taking the initiative to… — Susan C. Young Copy Share Image
“Homework doesn’t end when you receive a diploma. Often, it's just the beginning of your learning.” — Susan C. Young Copy Share Image
“Approachable people are “straight-up.” It is comforting to know exactly what to expect when you see them. What you see is what… — Susan C. Young Copy Share Image
“Bringing a great attitude with positive energy is one of the best strategies you can have for your personal and professional success.… — Susan C. Young Copy Share Image
“Leading the Witness. Know the difference! Using questions to manipulate, coerce, or lead people in directions which are not in their best… — Susan C. Young Copy Share Image
“Mix, Mingle, Glow. Stretch beyond your own comfort zone to speak with, sit with, and start conversations with people whom you do… — Susan C. Young Copy Share Image
“Ask anyone who has ever fallen in love at first sight and they will tell you—their mutual chemistry created an instant attraction.… — Susan C. Young Copy Share Image
“Whether your awareness is focused on your own emotions and perceptions or directed toward the preferences, needs, and feelings of others, being… — Susan C. Young Copy Share Image
“To Polish the Gold & Help Others Shine . . . Be complimentary: Find something positive to say to compliment another person.… — Susan C. Young Copy Share Image
“People who cast a negative energy can make us feel doubtful, devalued, and disrespected. In response, we contract and are left cold… — Susan C. Young Copy Share Image
“Know your audience! With the high level of cultural sensitivity these days, it is often better to err on the side of… — Susan C. Young Copy Share Image
“Take the initiative with deliberate steps to be a polite person: 1. Cover your mouth when you cough or sneeze. 2. Reciprocate… — Susan C. Young Copy Share Image
“Every one of us, at some time or another, has allowed fear to prevent us from living our best possible life. The… — Susan C. Young Copy Share Image
“I have known many people who have been incredibly successful in life. It was not necessarily because they had immense talent, brilliance,… — Susan C. Young Copy Share Image
“Have you decided to simply smile and nod to avoid a confrontation with someone who was being a jerk? Have you ever… — Susan C. Young Copy Share Image
“Susan RoAne is the bestselling author of How to Work a Room: The Ultimate Guide to Making Lasting Connections in Person and… — Susan C. Young Copy Share Image
“A discreet person . . . • is strong, yet humble; • expresses genuine concern and interest; • exercises caution to avoid… — Susan C. Young Copy Share Image
“High fives and fist bumps have become the popular alternatives to traditional handshakes, especially among the younger generations. As a new social… — Susan C. Young Copy Share Image
“Brian is a deeply compassionate man who was sad to learn that his work colleague, Tom, had lost his 17-year-old daughter to… — Susan C. Young Copy Share Image
“Unfortunately, unapproachable leaders create a tense environment that may prevent their people from bringing their best strengths and talents or challenges and… — Susan C. Young Copy Share Image
“The Law of Cause and Effect is as active in your life as the Law of Gravity. It teaches us that for… — Susan C. Young Copy Share Image
“What makes one person approachable and another one not? That simple difference alone can make or break your success in your life,… — Susan C. Young Copy Share Image
“Emotional intelligence will give you insight as to why people behave as they do and assist you in areas which you may… — Susan C. Young Copy Share Image
“Be Brave. Bravery takes fortitude—put yourself on the line, even if you risk failing, falling, being embarrassed, or looking stupid—if being brave… — Susan C. Young Copy Share Image
“A friend recently shared that even if he is in a rough mood, when someone smiles at him it enhances his kindness… — Susan C. Young Copy Share Image
“Developing your emotional intelligence will allow you to explore new depths of understanding in yourself and others.” — Susan C. Young Copy Share Image
“Imagine how many new friends you would make, how much new business you could create, and how much fun you could have… — Susan C. Young Copy Share Image
“Which outfits do you get the most compliments on when you are wearing them? What colors make you feel healthy, vibrant, and… — Susan C. Young Copy Share Image
“Be a Discovery Expert. Be inquisitive. A wonderful way to get to know someone is simply by asking questions. The more you… — Susan C. Young Copy Share Image
“Becoming aware of what you are doing and how others perceive you will provide you with instant insight for making changes where… — Susan C. Young Copy Share Image
“Open-ended questions open doors for new discoveries and opportunities. They encourage others to speak their truths, share their experiences, and express their… — Susan C. Young Copy Share Image
“Most people want, need, and respond positively to gestures of kindness and goodness. This universal friendliness connects humanity.” — Susan C. Young Copy Share Image
“By becoming aware of the differences and developing an understanding of each person’s uniqueness, you will improve your interactions to make more… — Susan C. Young Copy Share Image
“Doing your homework and being well prepared for appointments is one of the most powerful ways to set yourself apart from your… — Susan C. Young Copy Share Image
“One would think that if people truly wanted to live incredible lives, they would do everything in their power to create a… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share Image
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share Image
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share Image
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share Image
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share Image
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share Image
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share Image
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share Image
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share Image
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share Image
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share Image
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share Image
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share Image
