“Make Others Feel Important. We all have an innate desire to feel important, be special, and feel appreciated. In your words and… — Susan C. Young Copy Share Image
“Service Beyond Self. Value others; have a heart of service and generosity. Rise above self-interest. Ask what you can do for others,… — Susan C. Young Copy Share Image
“1. Building Trust & Rapport. Trust and rapport are the heartbeat of business, the backbone of high performing teams, and the secret… — Susan C. Young Copy Share Image
“Move beyond yourself to serve a greater purpose and vision. Learn to mix, mingle, and glow, thus helping others feel more comfortable,… — Susan C. Young Copy Share Image
“Prepare for Success. Feel the satisfaction and power of having your act together! Get organized beforehand to get better results. Prior Planning… — Susan C. Young Copy Share Image
“ASK YOURSELF: Have you found that being nice to some people is simply not effective? When might it be wise to throw… — Susan C. Young Copy Share Image
“Your first impressions will often occur within a limited window of opportunity—and if you blow it— the opportunity may be lost forever.” — Susan C. Young Copy Share Image
“When you are genuinely interested, your authenticity reveals itself in your body language, attitude, facial gestures, eye contact, and overall responsiveness.” — Susan C. Young Copy Share Image
“To call certain people, such as your boss, teachers, professors, doctors, your parent’s friends, etc. by their first names might be considered… — Susan C. Young Copy Share Image
“This method enabled me to expand my territory and create a strong network of loyal customers for referrals and repeat business. Make… — Susan C. Young Copy Share Image
“It is no mystery why nice people are well-liked and get along harmoniously with others. Being nice makes people feel emotionally safe,… — Susan C. Young Copy Share Image
“Without a second look, your habits and hygiene reflect a lot about you—your thoughts, values, beliefs, priorities, self-esteem, self-respect, confidence, and every… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, change your attitude toward failure. Many successful people will tell you that if you aren’t failing, you… — Susan C. Young Copy Share Image
“To Move from Woe to Wow with an Unhappy Customer. . . Thank the Customer! • Thank them for bringing his or… — Susan C. Young Copy Share Image
“Poor Posture Promotes . . . In addition to sabotaging people’s perceptions and impressions of you, poor posture can cause uncomfortable health… — Susan C. Young Copy Share Image
“Top sales professionals will confirm that nurturing their “sphere of influence” is essential to their success. When trust and rapport are well… — Susan C. Young Copy Share Image
“Look at the single words below; wear these emotions on your face for just a moment. Try them on for size and… — Susan C. Young Copy Share Image
“I once knew a woman who had a reputation as a snob and a gossip. I would avoid her at parties because… — Susan C. Young Copy Share Image
“I remember hearing years ago about a centenarian being interviewed on her birthday. She was asked, “Throughout your life, you have witnessed… — Susan C. Young Copy Share Image
“The concept is made even more fascinating when you consider it as a psychological spectrum. Imagine a sliding scale of personalities that… — Susan C. Young Copy Share Image
“The South is known for its "Southern Hospitality," and I feel fortunate to have grown up in such a friendly and caring… — Susan C. Young Copy Share Image
“Stepping out and stepping up can be an intimidating experience, especially in social situations where the outcomes are unpredictable and uncertain. Have… — Susan C. Young Copy Share Image
“Why is this disengagement epidemic becoming the new norm? A few reasons I have witnessed in speaking with companies across the country… — Susan C. Young Copy Share Image
“UN-Impressive ‘Compliments’ . . . • When compliments are used as a passive-aggressive way to manipulate others for personal gain. • Delivering… — Susan C. Young Copy Share Image
“Rather than trying hard to be interesting and focusing on yourself, turn your attention to filling that need in others.” — Susan C. Young Copy Share Image
“People love to talk about themselves. When you provide them with an opening and a platform for them to do so, you… — Susan C. Young Copy Share Image
“Understanding a wide range of personalities will help improve your communication, connection, and engagement not only at work, but in your relationships… — Susan C. Young Copy Share Image
“Effective communication requires an elevated level of self-awareness, and desire to understand and appreciate one another.” — Susan C. Young Copy Share Image
“To remember people’s names, “Write it Down! —Whether you write their name down on the back of a card, a receipt, a… — Susan C. Young Copy Share Image
“Be and Do what it takes to Have superb results. Nurture a mindset that works for you, rather than against you. Your… — Susan C. Young Copy Share Image
“Wouldn’t you like to arrive to any event or situation with a sense of confidence and ease that things are as they… — Susan C. Young Copy Share Image
“Since non-verbal signals have five times the impact of verbal signals, paying attention to the image you are projecting is crucial to… — Susan C. Young Copy Share Image
“Social synchronicity will help you stay open-minded regarding coincidence and serendipity. It is worth considering whether people are showing up in your… — Susan C. Young Copy Share Image
“Be aware, putting on a poker face can backfire during your first impressions because it can make people uncomfortable and make you… — Susan C. Young Copy Share Image
“Think of fun ways you can connect with your business or social circles. When you’re with your tribe—or like-minded people—they’ll laugh and… — Susan C. Young Copy Share Image
“Making a great first impression is not an accident, and with a little planning, experimentation, and application, you can transform your style,… — Susan C. Young Copy Share Image
“Prime yourself for success and demonstrate to others that you are diligent, reliable, and trustworthy.” — Susan C. Young Copy Share Image
“When you begin conversations with confidence and listen attentively, you will become more flexible and adaptable in most any situation.” — Susan C. Young Copy Share Image
“Don't you love the sense of personal power you feel when you've got your act together? When your life is in order,… — Susan C. Young Copy Share Image
“Emotionally intelligent people know how to light their own fire to sustain their activities to accomplish your goals.” — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share Image
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share Image
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share Image
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share Image
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share Image
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share Image
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share Image
“Communication skills, quotes by susan c young, relationship quotes, how to make a great first impression, preparation quotes, motivational speaker, susan young, build confidence,… — Susan C. Young Copy Share Image
“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share Image
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share Image
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share Image
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share Image
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share Image
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share Image
