Amazon-author-susan-c-young-msa Quote by Susan C. Young

““A friend recently shared that even if he is in a rough mood, when someone smiles at him it enhances his kindness and encourages him to project a better attitude.””

Susan C. Young

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“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to…

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“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is…

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“A positive attitude will help you be more inspiring and motivating to others.”

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“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her…

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“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or…

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“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in…

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“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,…

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“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in…

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“Communication skills, quotes by susan c young, relationship quotes, how to make a great first impression, preparation quotes, motivational speaker, susan young, build confidence,…

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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first…

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“Self-confident people face their fears head-on and are willing to take risks.”

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“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before…

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“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible…

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“A genuine smile is your best fashion accessory and the most important thing you can wear.”

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“When you see people smiling, does it give you a sense of connection with them? The law of reciprocity illustrates it is hard to…

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“No matter your age, a smile makes you look and feel better. People spend billions of dollars every year to get pumped, pulled, tucked,…

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“One of the speaking programs I deliver is entitled, "Service with a Smile . . . How to Create a Sensational Customer Experience." Smiling…

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“Smiling reduces blood pressure by lowering the stress-inducing hormones, such as adrenaline and cortisol. As my mother, who is now in her eighties, navigates…

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“Research has shown that smiling releases endorphins—the happy hormones that shift your physiology for improved well-being. When you smile and your eyes crinkle, your…

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