“Guard your energy by setting boundaries, just saying 'no," and limiting your interactions with people who drain you. The measure—how do they… — Susan C. Young Copy Share Image
“Is your voice value delivering the image you wish to convey? Is your voice coming across as smart, friendly, and positive or… — Susan C. Young Copy Share Image
“While active listening is crucial for optimal communication, we are faced with a dilemma which can perplex even the sincerest and engaged… — Susan C. Young Copy Share Image
“When it comes to meeting new people, playing well with others, and connecting on deeper levels, there are inherent gaps which can… — Susan C. Young Copy Share Image
“Meaningful eye contact has the power to transcend time and space to connect us with others and can be one of the… — Susan C. Young Copy Share Image
“Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence.” — Susan C. Young Copy Share Image
“Becoming an empathetic listener helps you to better understand how another person feels and why they communicate as they do.” — Susan C. Young Copy Share Image
“If the skill of participatory listening came effortlessly and easy for everyone, there would not be so many misunderstandings, communication breakdowns, irritations,… — Susan C. Young Copy Share Image
“Inversely, when you are in a small group of people or friends and you don’t make the effort to speak to everyone,… — Susan C. Young Copy Share Image
“Imagine how many new friends you would make, how much new business you could create, and how much fun you could have… — Susan C. Young Copy Share Image
“Now let’s look at the flip side. When a diligent and caring person receives your complaint, they have the power to turn… — Susan C. Young Copy Share Image
“Research has shown that smiling releases endorphins—the happy hormones that shift your physiology for improved well-being. When you smile and your eyes… — Susan C. Young Copy Share Image
“Regardless of the trends we see in the deterioration of morality, respect, and values, wise people will still strive to take the… — Susan C. Young Copy Share Image
“Expect good things from people; they feel it. You never know who you are going to meet, and projecting approachability will open… — Susan C. Young Copy Share Image
“We’ll Leave the Light on for You! This Motel 6 slogan has been a successful marketing strategy for years because of its… — Susan C. Young Copy Share Image
“Trying to engage with an unapproachable person can lead to embarrassment, alienation, and resistance. Why would we set ourselves up for that… — Susan C. Young Copy Share Image
“There are times when eye contact can move to the dark side and become creepy, hostile, rude, or condescending. When it is… — Susan C. Young Copy Share Image
“As a professional speaker, my facial expressions are essential for effectively telling stories, engaging audiences, fostering involvement, and connecting on a personal… — Susan C. Young Copy Share Image
“Google Proves Nice Counts. On a quest to discover what it takes to build the "perfect team," Google launched the Project Aristotle… — Susan C. Young Copy Share Image
“10 Conversation Bridge Builders 1. Simply say hello with a smile. 2. Ask them what they love about their work. 3. Ask… — Susan C. Young Copy Share Image
“Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that… — Susan C. Young Copy Share Image
“Physical touch is one of my primary love languages. For those of us who share this love language, touching is an endearing… — Susan C. Young Copy Share Image
“In his book, How to Win Friends & Influence People, Dale Carnegie encourages you to greet people with "animation and enthusiasm." This… — Susan C. Young Copy Share Image
“It is unimpressive to interrupt another person while they are talking. Interrupting someone in mid-sentence demonstrates that your focus is on yourself,… — Susan C. Young Copy Share Image
“Being a keen observer, I would think to myself, who is approachable? Who is someone I'd like to know? Who is putting… — Susan C. Young Copy Share Image
“When you become an actively engaged listener, you will develop the mindful awareness that active listening involves multiple layers and distinct levels.” — Susan C. Young Copy Share Image
“By speaking in a competent and confident way, your message will sound more relevant and appropriate, reflecting you in a favorable light.” — Susan C. Young Copy Share Image
“It’s not bravery unless you are doing something which causes you to feel afraid. Unless there is some degree of fear or… — Susan C. Young Copy Share Image
“We prefer to be around others who bring out the best in us and make us feel good, don’t we? Customers want… — Susan C. Young Copy Share Image
“When you are socially aware, you will realize whether you are forcing yourself into a conversation or have actually been invited to… — Susan C. Young Copy Share Image
“Smiling is one of your most powerful non-verbal behaviors. People do read a book by its cover and these expressions provide glimpses… — Susan C. Young Copy Share Image
“Align your voice value with the tone, pace, and pitch of your listeners will help you connect on all levels.” — Susan C. Young Copy Share Image
“A genuine smile is inviting, contagious, encouraging, and brings joy into the world. It instantly tells others that you are glad to… — Susan C. Young Copy Share Image
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion,… — Susan C. Young Copy Share Image
“The way you deliver the words you say becomes your “vocal image. This "vocal image" can make or break your first impressions,… — Susan C. Young Copy Share Image
“As humans, we are all insecure to a certain degree, and we don't want to risk looking stupid, being rejected, or feeling… — Susan C. Young Copy Share Image
“What determines whether the usage is acceptable or inappropriate? If you want to make a great first impression with positive impact, it… — Susan C. Young Copy Share Image
“Proper posture conveys that you are ready to take command and master new situations. When you project this level of confidence, you… — Susan C. Young Copy Share Image
“ASK YOURSELF: Who are the people you are drawn to who bring out the best in you? How do they make you… — Susan C. Young Copy Share Image
“By being fully present and engaged you will maximize your moments to make every encounter count.” — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share Image
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share Image
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share Image
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share Image
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share Image
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share Image
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share Image
“Communication skills, quotes by susan c young, relationship quotes, how to make a great first impression, preparation quotes, motivational speaker, susan young, build confidence,… — Susan C. Young Copy Share Image
“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share Image
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share Image
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share Image
