“Teddy Roosevelt has been credited with saying, “People don't care how much you know until they know how much you care.” Think… — Susan C. Young Copy Share Image
“Voice Value. Your voice makes a first impression. Is your voice coming across as smart, friendly, and positive or ignorant, rude, and… — Susan C. Young Copy Share Image
“Humor can heal the heart, instill hope, bring people together, and remind them that life isn’t meant to be so doggone serious.… — Susan C. Young Copy Share Image
“Be Personable & Friendly. People who are genuinely warm and sincerely kind are easy to talk to, easy to like and bring… — Susan C. Young Copy Share Image
“We all have individual ideas and agendas for managing our days and our lives. However, it is when we foster a sense… — Susan C. Young Copy Share Image
“Life wasn’t meant to be so serious. Enjoy life, be fun, spend time with people who make you happy, widen that smile,… — Susan C. Young Copy Share Image
“When trust is broken, foundational cracks occur which weaken the entire relationship. As with concrete, no amount of filling and patching you… — Susan C. Young Copy Share Image
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all… — Susan C. Young Copy Share Image
“People consider trust differently. Some approach a new relationship with a degree of skepticism and want the other person to earn their… — Susan C. Young Copy Share Image
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration… — Susan C. Young Copy Share Image
“The synchronicity found in nature extends to the rhythm and patterns in our relationships; it explains how random events can come together… — Susan C. Young Copy Share Image
“How's your humor? What can you do to have more humorous lines to use in the right place at the right time?… — Susan C. Young Copy Share Image
“Follow your heart, but take your brain with you!" After buying an armload of funny books filled with clean jokes, one-liners, and… — Susan C. Young Copy Share Image
“Even with my focused intention to be eloquent and reflect perfect grammar, syntax, and punctuation in my writing, I still flub up… — Susan C. Young Copy Share Image
“The directive we have so often heard, “Change your thoughts, change your life,” is indeed based on the power of words. The… — Susan C. Young Copy Share Image
“Growing up with well-educated parents and an older sister with her Master’s Degree in English Language and Literature, I was left with… — Susan C. Young Copy Share Image
“Conversational Chameleon We know that chameleons are lizards who are famous for their ability to change their colors and fit in as… — Susan C. Young Copy Share Image
“Bull in a China Shop The metaphor “bull in a china shop” appropriately describes how a clumsy (or socially awkward) person can… — Susan C. Young Copy Share Image
“Although my sister, Liz, is socially engaging and very confident with people, she tends to more of an introvert. She generates energy… — Susan C. Young Copy Share Image
“Susan RoAne is the bestselling author of How to Work a Room: The Ultimate Guide to Making Lasting Connections in Person and… — Susan C. Young Copy Share Image
“A discreet person . . . • is strong, yet humble; • expresses genuine concern and interest; • exercises caution to avoid… — Susan C. Young Copy Share Image
“UN-Impressive Acts of Indiscretion • Forwarding other people's emails without getting permission. • Throwing other people under the bus to save yourself.… — Susan C. Young Copy Share Image
“Earning Trust & Cooperation The number one thing which stands between you and meeting a new person is tension. What is the… — Susan C. Young Copy Share Image
“When Humor Falls Flat “Humor is not a "one-size fits all" guarantee. What is hilarious to one person may be offensive to… — Susan C. Young Copy Share Image
“Be inquisitive. You already know what you know. A straightforward way to learn something new is simply by asking questions. The more… — Susan C. Young Copy Share Image
“As you move forward in life, seek to build upon your understanding of our communication and personality differences so that you are… — Susan C. Young Copy Share Image
“To remember people’s names, use usual Imagery—Connect the name with a mental picture that will remind you of that person. If his… — Susan C. Young Copy Share Image
“To remember people’s names, Pay Attention—Minimize distractions and focus on what they are saying. Making a concerted effort to concentrate will help… — Susan C. Young Copy Share Image
“As soon as someone believes you cannot be trusted, you are stopped dead in your tracks. Whether this perceived loss of trustworthiness… — Susan C. Young Copy Share Image
“Use Fun & Humor. Humor lightens spirits, comforts through a challenge, brings people together, engages, and entertains. Bring delight and joy to… — Susan C. Young Copy Share Image
“In The Art of Connection, you will learn simple, yet powerful ways to build trust and rapport for connecting with ease. By… — Susan C. Young Copy Share Image
“Fine-tune your rebounding and resiliency skills. Teach yourself different ways to stay mentally in the moment by projecting a friendly and positive… — Susan C. Young Copy Share Image
“Watch, Listen, & Learn . . . Broaden your sense of humor by watching funny movies and shows, reading funny books, visiting… — Susan C. Young Copy Share Image
“In his book, The Four Agreements, Miguel’s Ruiz encourages us to “not take things personally; people behave for their reasons, not ours.”… — Susan C. Young Copy Share Image
“Sometimes we break people's trust accidentally. An infraction such as not returning a phone call, missing a deadline, being late for an… — Susan C. Young Copy Share Image
“A simple handshake is not always a simple handshake. The way it is delivered can take on a million meanings and interpretations.… — Susan C. Young Copy Share Image
“The Swiss psychiatrist Carl Jung (1875-1961) first introduced the concept of "synchronicity" to describe the meaningful coincidences which occur in our lives… — Susan C. Young Copy Share Image
“We can choose how we present ourselves to the world—and we should. From a sales perspective, who would you rather work with?… — Susan C. Young Copy Share Image
“Having a second set of eyes to review what you do is an effective practice. Sometimes you will be so close to… — Susan C. Young Copy Share Image
“Using names with respect and consideration tells a person that you care, are present and engaged, and that you are genuinely interested… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share Image
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share Image
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share Image
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share Image
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share Image
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share Image
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share Image
“Communication skills, quotes by susan c young, relationship quotes, how to make a great first impression, preparation quotes, motivational speaker, susan young, build confidence,… — Susan C. Young Copy Share Image
“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share Image
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share Image
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share Image