Corporations invest in sophisticated CRM, or Customer Relationship Management, programs to effectively oversee their relationship with their customers at every point during… — Marc Ostrofsky Copy Share Image
“Despite the “R” in CRM and the $11 billion spent on CRM software annually, many companies don’t understand customer relationships at all.… — Anonymous Copy Share Image
It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand… — Mark Cuban Copy Share Image
“The quality of the relationships you have built with your clients will determine the number of years you will remain in business.” — Utibe Samuel Mbom Copy Share Image
Our business is about technology, yes. But it's also about operations and customer relationships. — Michael Dell Copy Share Image
The key for us is always a multiple-year strategy, and a multiple-year strategy means great products, great customer relationships, and doing solid… — Lisa Su Copy Share Image
“Helm, S.(2000b).“Viral Marketing – Establishing Customer Relationships by “Word of Mouse”, in Electronic Markets, Vol. 10 (3), S.158-161” — Anonymous Copy Share Image
“The laggards spend more on demand generation marketing, whereas the leaders spend more on branding, customer relationships, and infrastructure to support data-driven… — Mark Jeffery Copy Share Image
Yahoo is a global technology company that provides personalized products and services, including search, advertising, content, and communications in more than 45… — Alex Stamos Copy Share Image
On Amazon, you find retailers that want Amazon to do part of their services. Those, you don't find to the same degree… — Margrethe Vestager Copy Share Image
“To be effective, the CCO role as we conceive it must be a powerful operational position, reporting to the CEO. This executive… — Harvard Business School Press Copy Share Image
Too many companies these days can't tell the difference between good profits and bad.... By now you're probably wondering how in heaven's… — Fred Reichheld Copy Share Image
My view of AMD is that we have a tremendous set of technology assets, people, capability, customer relationships. We're not going to… — Lisa Su Copy Share Image
Take information technology. We have winners implementing CRM (customer relationship management systems) and losers implementing CRM. What mattered in technology is that… — Tahl Raz Copy Share Image
“The big-ticket hardware folks invest the capital, take all the risks—which are huge—suffer the losses and the write-downs, and then let somebody… — Adrian J. Slywotzky Copy Share Image
We are reinventing ourselves as a company. Compaq is taking ownership of its customer relationships and accountability of our customer's needs. — Eckhard Pfeiffer Copy Share Image
