Customer Quotes by Keith Rabois

The key to culture is it's a framework for making decisions. And if it's baked into your culture, people learn how to make decisions…

— Keith Rabois

Build a company that idiots could run because eventually they will.

— Keith Rabois

Every good startup is a cult. And it's really hard to create a cult if you are sharing space with people. Because a cult…

— Keith Rabois

You should have a 1-on-1 roughly every 2 weeks.

— Keith Rabois

Treat customer support as a product.

— Keith Rabois

Transparency people talk a lot about, it's a goal everybody ascribes to but when push comes to shove, very few people actually adhere to…

— Keith Rabois

Delegate completely. Let people make mistakes and learn.

— Keith Rabois

Don't accept the excuse of complexity.

— Keith Rabois

Ultimately, I don't believe that you can build a company without a lot of effort, and that you need to lead by example.

— Keith Rabois

It's easy to shortcut when you get busy explaining the why's of the world, but it's very important to try.

— Keith Rabois

Being a venture capitalist to me is like being more of a psychologist. So if you come to my office we have two chairs…

— Keith Rabois

You need to simplify the value proposition in the company's metrics for success on a whiteboard.

— Keith Rabois

If people start going to a desk, some one individual employees desk and they don't report to them... it's a sign that they believe…

— Keith Rabois

Don't accept the excuse of complexity. A lot of people will tell you, this is too challenging, this is too complicated, yeah well I…

— Keith Rabois

The office environment that people live in and work in, dictates your culture and how people make decisions.

— Keith Rabois