“How much ever we may underpin cognitive learning theories in technical communication and document design, the users invariably learn more when they are unknowingly involved in the learning process: users learn more when they aren’t learning. Conclusively, we must focus… — Suyog Ketkar Copy Share Image
“The fact is that as writers we need to make our mark. But, to do that, we must help our words make their mark.… — Suyog Ketkar Copy Share Image
“If we can get the design right, we can reduce the experiential differences between the first-time and the repeated usage of the application.” — Suyog Ketkar Copy Share Image
“The design’s intuitiveness is factorized based on the stored procedures: the more intuitive the design is, the more the users can remember and recall.” — Suyog Ketkar Copy Share Image
“We are trained to teach users but are not trained to help them learn.” — Suyog Ketkar Copy Share Image
“Make difference with the uniformity; make uniformity the difference.” — Suyog Ketkar Copy Share Image
“Contextualization lies in bringing out the right messages from the abundant content; in sandwiching the subject between the background of information and the foreground… — Suyog Ketkar Copy Share Image
“The success of the documentation efforts lies in the users being able to correctly locate and use the resolutions to their issues on time… — Suyog Ketkar Copy Share Image
“Memories are interesting. Interesting because they are faded yet detailed, pictured yet difficult to decipher, yelling yet mute, beautiful yet dreadful, magical yet logical,… — Suyog Ketkar Copy Share Image
