“The success of the documentation efforts lies in the users being able to correctly locate and use the resolutions to their issues on time and retain that knowledge for later use.” — Suyog Ketkar Copy Share Image
“The fact is that as writers we need to make our mark. But, to do that, we must help our words make their mark.… — Suyog Ketkar Copy Share Image
“If we can get the design right, we can reduce the experiential differences between the first-time and the repeated usage of the application.” — Suyog Ketkar Copy Share Image
“The design’s intuitiveness is factorized based on the stored procedures: the more intuitive the design is, the more the users can remember and recall.” — Suyog Ketkar Copy Share Image
“We are trained to teach users but are not trained to help them learn.” — Suyog Ketkar Copy Share Image
“Make difference with the uniformity; make uniformity the difference.” — Suyog Ketkar Copy Share Image
“Contextualization lies in bringing out the right messages from the abundant content; in sandwiching the subject between the background of information and the foreground… — Suyog Ketkar Copy Share Image
“The success of the documentation efforts lies in the users being able to correctly locate and use the resolutions to their issues on time… — Suyog Ketkar Copy Share Image
“Memories are interesting. Interesting because they are faded yet detailed, pictured yet difficult to decipher, yelling yet mute, beautiful yet dreadful, magical yet logical,… — Suyog Ketkar Copy Share Image
