Business Quote by Tony Alessandra
“Trust and reputation are not discretionary. They are as necessary in business as the people in whom they reside.”
About This Quote
Source Book: "The Art of Selling" (chapter on trust), 1999
Trust and reputation are essential assets in business, as vital as the people who embody them.
In simple terms: Trust is essential for business success.
Key Takeaway
Build and protect your reputation.
Themes
trust
reputation
business ethics
leadership
Mood
professional
serious
Type
advice
leadership
When to use this quote
- sales
- leadership
- customer service
- team building
Key Concepts
social capital
credibility
Questions to Reflect On
- How do you demonstrate trustworthiness daily?
- What steps protect you take to repair a damaged reputation?
A Different Perspective
Reputation can be damaged quickly and is hard to restore.
![“[S]ometimes, when you are a food person, the possible irrelevance of what you are doing doesn’t cross your mind until it’s too late. (Once, for example, when I was just starting out in the food business, I was hired by the caper people to develop a lot of recipes using capers, and it was weeks of…” quote by Nora Ephron](https://sms4smile.com/quotes/img-quotes/d79/nora-ephron-1217_business_s-ometimes-when-you-are-a-food-person-th_980.jpg)
![“If the State does not acquire supremacy over [vast private] enterprises, it becomes their puppet, and they become the real State.” quote by Bertrand Russell](https://sms4smile.com/quotes/img-quotes/bad/bertrand-russell-69_acquire_if-the-state-does-not-acquire-supremacy_1379.jpg)
