Habits Quote by Susan Scott
““As a leader, you get what you tolerate. People do not repeat behavior unless it is rewarded.””
About This Quote
Source Book: Fierce Conversations by Susan Scott, 2002
Leaders shape behavior by tolerating or rewarding actions; tolerance defines culture.
In simple terms: Leaders get what they tolerate; reward shapes behavior.
Key Takeaway
Set clear expectations and reward desired actions.
Themes
leadership
culture
behavior
reward
Mood
thoughtful
practical
Type
reflective
motivational
When to use this quote
- team meetings
- performance reviews
- policy setting
- conflict resolution
Key Concepts
organizational psychology
management
accountability
Questions to Reflect On
- What behaviors do you currently tolerate unintentionally?
- How can you balance rewards with intrinsic motivation?
A Different Perspective
Over‑emphasis on reward can diminish intrinsic motivation.
