Direction Quote by Stewart Butterfield

Every customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more likely to…

— Stewart Butterfield

We're still at the beginning of a major transition in how people communicate and work together.

— Stewart Butterfield

I see all kinds of people work hard all over the world, and some of them are barely making it. I don't just mean…

— Stewart Butterfield

What motivates me is just to do a really, really good job at something. If I were a better musician, I probably would've ended…

— Stewart Butterfield

The most productive employees, from my experience, are those who go home at 5:30 P.M. but are hyperfocused at work. People can only think…

— Stewart Butterfield

People think I'm smart because Flickr was successful. I'm lucky. Maybe I'm smart, too. But, I'm lucky.

— Stewart Butterfield

The outward expression of empathy is courtesy.

— Stewart Butterfield

We created materials to explain Slack to individuals - what it was for, how it worked, what you're supposed to do - but we…

— Stewart Butterfield

People tend to overestimate the short-term impact of technological change. In the short-term, it's not going to make that much of a difference.

— Stewart Butterfield

There's a lot that's wrong with the way we work - bad habits that develop around control of information, people hoarding information as a…

— Stewart Butterfield

You have to figure out what conversion means in your case. What does retention mean? What does activation mean? For every business, it's going…

— Stewart Butterfield

It’s hard to imagine the revenue from selling the prints will cover the cost of lost goodwill.

— Stewart Butterfield