Courtesy Quote by Stewart Butterfield
“The outward expression of empathy is courtesy.”
About This Quote
Source Speech: Slack Founders Summit, 2019
Showing empathy outwardly appears as courteous behavior, reinforcing social bonds.
In simple terms: Empathy shows up as courtesy.
Practice courteous actions to convey empathy.
Themes
Mood
Type
When to use this quote
- customer service
- team meetings
- conflict resolution
- networking
Key Concepts
Questions to Reflect On
- How can you ensure sincerity?
- When does courtesy become insincere?
Courtesy alone may seem superficial without genuine feeling.