Phone booth Quote by Steven Gary Blank

Make it easy for your customers to talk to you.

— Kevin Stirtz

Determine what your customers need, and work backwards.

— Jeff Bezos

“The Customer Development model consists of four well-defined steps: Customer Discovery, Customer Validation, Customer Creation, and Company Building.”

— Steven Gary Blank

“You’ve got to start with the customer experience and work back toward the technology, not the other way around. —STEVE JOBS”

— Darlene Price

“My success with customers on the telephone wasn’t by using pushy sales methods, but by engaging people in meaningful conversations which could lead to…

— Susan C. Young

All the businesses from the beginning of history have struggled with product development (assuming there is a market, doing the market testing and so…

— Brian Tracy

Everyone talks about building a relationship with your customer. I think you build one with your employees first.

— Angela Ahrendts

“From the boardroom to the front line, you need to believe that, the customer is the lifeline of the business.”

— Pearl Zhu

A lot of tech people are afraid to get on the phone and talk to their customers, or get on Zoom, or whatever. But…

— Justin Kan

“Good customer service always starts with a human touch.”

— Oscar Auliq-Ice

Everything starts with the customer.

— Lou Gerstner

“Focus on people more than money. Without employees and customers, you're going nowhere. Make sure you never stop thinking about the customer's perspective. And…

— David Green