Ability Quote by Steve Easterbrook

Our focus is on the customers and improving their experience. We believe that if we do that well, competition, prices, and profits will all…

— Bhavish Aggarwal

For decades, I've spoken of McDonald's as one of the premier examples of how to build a company, scale it, and ultimately sell it.

— Michael Gerber

The progress we have made in a short amount of time gives me confidence we're making the right moves to turn around our business…

— Steve Easterbrook

When you get an invitation to come back and be part of the team that will be the architect of the next generation of…

— Steve Easterbrook

Customer service is the new marketing.

— Derek Sivers

I learned from McDonald's that we can do great things from a marketing and advertising perspective, but if the experience at the restaurant isn't…

— Mary Dillon

I think that always our focus is gonna be the customers.

— Andy Jassy

Ultimately, the bread and butter of McDonald's is delivering great service, great quality food, at affordable prices day in and day out.

— Steve Easterbrook

McDonald's has been extraordinary at site selection; it was a pioneer in studying the best places for retail locations. One of the things it…

— Eric Schlosser

Whether you sell hamburgers or computers, we’re all in the customer service business. Our goal must be to exceed our customers’ expectations every day.

— Dave Thomas

A lot of my customers wouldnt go to a McDonalds but we are all after the same thing in this business: pleasing the customer.…

— Rick Stein

“We (McDonald's) are not technically in the food business. We are in the real estate business. The only reason we sell fifteen-cent hamburgers is…

— Harry J. Sonneborn