Business Quote by Sallie Krawcheck

If you invest the time to understand the customer better than they know themselves, if you know the things they want or need even…

— Scott D. Anthony

You have to know what your customers think about your product and where you sit, relatively speaking. You have to know what's working and…

— Andy Jassy

When you can show concern about what matters to your customer, that's Business to Customer Loyalty, and you can bet on it, you've just…

— Albert Houtum-Schindler

Your customers can tell you the things that are broken and how they want to be made happy. Listen to them. Make them happy.…

— Mark Cuban

If you're not trying to do something better, then you're not focused on the customer and you'll miss the possibility of making your business…

— Jonathan Ive

If you already have some amount of significant traction with customers, either in usage or in revenue, you should very quickly try and get…

— Dave McClure

Your customers get better when you do.

— Bill Gates

The first time formal customer research is done, executives frequently are surprised by the sizeable percentage of customers who defect for service-related reasons.

— Leonard L. Berry

The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.

— John Russell

When you know who your customers are, that can give you an edge on the competition.

— Alain Bouchard

The only way to know how customers see your business is to look at it through their eyes

— Daniel R. Scoggin

You're headed in the right direction when you realize the customer viewpoint is more important than the company viewpoint. It's more productive to learn…

— John Romero