Consumers Quote by Rebecca West
“the bad is more easily perceived than the good. A fresh lobster does not give such pleasure to the consumer as a stale one will give him pain.”
About This Quote
Source Essay: The New Yorker, 1930s (approx.)
People notice negative experiences more readily than positive ones, leading to distorted judgments.
In simple terms: Bad things stand out more than good.
Balance attention between positive and negative.
Themes
Mood
Type
When to use this quote
- customer reviews
- media reporting
- personal relationships
Key Concepts
Questions to Reflect On
- How can we train ourselves to notice good equally?
- What mechanisms cause negativity bias?
Positive aspects may be overlooked, skewing decisions.