Dirty work Quote by Patrick Lencioni
““Take a bullet for the client. Make everything about the client. Honor the client’s work. Do the dirty work.””
About This Quote
Source Book: The Five Dysfunctions of a Team, 2002
Prioritize the client above all, even taking personal risks and handling unpleasant tasks to protect them.
In simple terms: Put the client first, even at personal cost.
Key Takeaway
Serve the client relentlessly.
Themes
leadership
client focus
service
integrity
Mood
inspirational
serious
Type
advice
leadership
When to use this quote
- consulting
- customer service
- project management
Key Concepts
ethical leadership
client advocacy
team dynamics
Questions to Reflect On
- What boundaries are needed when serving clients?
- How can teams share the “dirty work”?
A Different Perspective
May lead to burnout or neglect of self‑care.
