Enron - although an extreme case - is hardly the only company with a hollow set of values. — Patrick Lencioni Copy Share Image
“they make it clear that their focus is on understanding, honoring, and supporting the business of the client. As” — Patrick Lencioni Copy Share Image
God bless those employees at United who somehow continue to be gracious and patient and generous with customers even while bearing the… — Patrick Lencioni Copy Share Image
Values can set a company apart from the competition by clarifying its identity and serving as a rallying point for employees. But… — Patrick Lencioni Copy Share Image
The sad fact is that it would be fair to say that United is a generic, bureaucratic, tired company. A sort of… — Patrick Lencioni Copy Share Image
At its core, all authentic growth depends on more customers wanting more of what your company offers. Any other drivers - pricing… — Patrick Lencioni Copy Share Image
Meetings are the linchpin of everything. If someone says you have an hour to investigate a company, I wouldn't look at the… — Patrick Lencioni Copy Share Image
Anybody, and any company, can have a big run of success once, but if you're going to repeat that over time, you… — Patrick Lencioni Copy Share Image
Organizational health is the single greatest competitive advantage in any business. — Patrick Lencioni Copy Share Image
You need to make sure you hire people who are capable of being strong team players. Team members should fit the company's… — Patrick Lencioni Copy Share Image
As difficult as it is to build a team, it is not complicated. In fact, keeping it simple is critical, whether you… — Patrick Lencioni Copy Share Image
The impact of organizational health goes far beyond the walls of a company, extending to customers and vendors, even to spouses and… — Patrick Lencioni Copy Share Image
The vast majority of organizations today have more than enough intelligence, experience and knowledge to be successful. What they lack is organizational health. — Patrick Lencioni Copy Share Image
Trust is the foundation of real teamwork (there is nothing touchy-feely about this). — Patrick Lencioni Copy Share Image
“There is something so powerful about a person who in one moment can be confident enough to confront a client about a sensitive personal… — Patrick Lencioni Copy Share Image
“The idea is that your clients are looking for good suggestions, and they don’t mind sifting through some not-so-good ones as long as they’re… — Patrick Lencioni Copy Share Image
Are your people uncomfortable during meetings and tired at the end? If not, they're probably not mixing it up enough and getting to the… — Patrick Lencioni Copy Share Image
An organization has integrity—is healthy—when it is whole, consistent, and complete, that is, when its management, operations, strategy, and culture fit together and make… — Patrick Lencioni Copy Share Image
I've become absolutely convinced that the seminal difference between successful companies and mediocre or unsuccessful ones has little, if anything, to do with what… — Patrick Lencioni Copy Share Image
If you don't know what your family stands for and what your life situation is, you're in trouble. — Patrick Lencioni Copy Share Image
“First, we go figure out how to recognize a real team player, the kind of person who can easily build trust, engage in healthy… — Patrick Lencioni Copy Share Image
People will walk through fire for a leader that's true and human. — Patrick Lencioni Copy Share Image
The majority of meetings should be discussions that lead to decisions. — Patrick Lencioni Copy Share Image
