Customer Quote by Otto Kroeger
““Extraverted Feelers make fine salespeople who empathize with their customers, but so do Introverted Thinkers, who carefully listen to their customers without projecting their own needs.””
About This Quote
Source Book: Sales Psychology, 2015
Both extraverted feelers and introverted thinkers can excel in sales through empathy or careful listening.
In simple terms: Both personality types can succeed in sales via empathy or listening.
Leverage your natural strengths in sales.
Themes
Mood
Type
When to use this quote
- customer service
- training
- team building
Key Concepts
Questions to Reflect On
- Which style suits your sales environment?
- How can you integrate both approaches?
Different styles may clash with company culture.