Business Quote by Milton S. Hershey
“Business is a matter of human service.”
About This Quote
Source Company History: Hershey’s, 1900s
Business succeeds when it serves people’s needs and builds relationships.
In simple terms: Service is core to business.
Key Takeaway
Prioritize genuine customer service.
Themes
service
humanity
relationships
business ethics
Mood
optimistic
serious
inspirational
Type
leadership
philosophical
When to use this quote
- retail
- hospitality
- non‑profit management
Key Concepts
customer centricity
social responsibility
Questions to Reflect On
- How can you balance service with margins?
- What does “human service” mean to you?
A Different Perspective
Overemphasis on service can neglect profitability.
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