Business Quote by Michael Dell
“I think it is going to be very difficult to be a company in silos. I think the game has changed. We won't define our success by looking at the competitors but at how satisfied are our customers, how engaged are our internal stakeholders, and how good is our product pipeline.”
About This Quote
Source Speech: Dell Technologies annual shareholder meeting, 2023
Success now hinges on customer satisfaction, stakeholder engagement, and product strength rather than out‑competing rivals.
In simple terms: Focus on customers, staff, and product, not just competitors.
Prioritize internal and external satisfaction.
Themes
Mood
Type
When to use this quote
- product launches
- customer feedback loops
- team alignment
- strategic planning
Key Concepts
Questions to Reflect On
- How can we measure true customer satisfaction?
- What methods keep stakeholders engaged?
Balancing stakeholder needs can be complex and resource‑intensive.