Communication Quote by Marshall B. Rosenberg
“In NVC, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests.”
About This Quote
Source Book: Nonviolent Communication (NVC) by Marshall B. Rosenberg, 2003
Listening for observations, feelings, needs, and requests helps move beyond judgments to genuine connection.
In simple terms: Focus on underlying emotions and needs, not just words.
Practice empathetic listening.
Themes
Mood
Type
When to use this quote
- counseling
- team meetings
- family discussions
- customer service
Key Concepts
Questions to Reflect On
- How can you separate observation from evaluation?
- What needs are unmet in this conversation?
May overlook factual accuracy if over‑emphasizing feelings.