Allowing Quote by Marshall B. Rosenberg
“I recommend allowing others the opportunity to fully express themselves before turning our attention to solutions or requests for relief. When we proceed too quickly to what people might be requesting, we may not convey our genuine interest in their feelings and needs; instead, they may get the impression that we're in a hurry to either be free of them or to fix their problem. Furthermore, an initial message is often like the tip of an iceberg; it may be followed by yet unexpressed, but related - and often more powerful - feelings.”
About This Quote
Source Book: Nonviolent Communication, 2003
Advocating listening fully before offering solutions, recognizing deeper unexpressed emotions
In simple terms: Listen first, then respond
Key Takeaway
Prioritize deep listening
Themes
communication
empathy
patience
conflict resolution
Mood
thoughtful
calm
Type
educational
practical
When to use this quote
- Counselling sessions
- team meetings
- customer service
- mediations
Key Concepts
Active listening
emotional intelligence
iceberg model
Questions to Reflect On
- How can you balance listening with timely response?
- What signals indicate deeper feelings?
A Different Perspective
Listening can be time‑consuming and may delay urgent action
