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Communication Quote by Mark Goulston

“When you know you haven't been connecting with, persuading, or getting through to someone, consciously pause before meeting them and say to yourself, 'During this conversation, I am committing to being present and to connecting.'” quote by Mark Goulston
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“When you know you haven't been connecting with, persuading, or getting through to someone, consciously pause before meeting them and say to yourself, 'During this conversation, I am committing to being present and to connecting.'”

Mark Goulston

About This Quote

A deliberate mental cue to stay attentive and foster genuine connection when communication feels blocked.

In simple terms: Intentional presence improves interaction.

Key Takeaway

Pause, set intention, connect.

Themes

communication mindfulness empathy self-regulation relationship building

Mood

focused hopeful empathetic

Type

advice reflection instruction

When to use this quote

  • difficult conversations
  • team meetings
  • client negotiations
  • personal relationships

Key Concepts

active listening psychological safety interpersonal dynamics

Practical Applications

  • coaching sessions
  • conflict resolution

Questions to Reflect On

  • How does setting an intention change your engagement?
  • What barriers arise when you try to stay present?
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