Mark Goulston

The most influential people strive for genuine buy-in and commitment - they don't rely on compliance techniques that only secure short-term persuasion.

— Mark Goulston

When you know you haven't been connecting with, persuading, or getting through to someone, consciously pause before meeting them and say to…

— Mark Goulston

Too often, founders make decisions before determining whether they are the right thing to do. These decisions often create chaos in their…

— Mark Goulston

If fun puts a smile on your face, beauty and elegance put a smile in your heart and take your breath away.…

— Mark Goulston

The crux is this: you can't be sincerely empathic towards and angry at someone at the same moment. In other words, you…

— Mark Goulston

As a general rule, when your child, or anyone in the work force, doesn't know what he/she wants to do, they should…

— Mark Goulston

People act on what they want more often than what they need.

— Mark Goulston

Presence is in the eye and ear and gut of the beholder. When you are totally present in a conversation or in…

— Mark Goulston

When you're trying to persuade people, more often than not, they feel you're being pushy. When you focus on influencing them, they're…

— Mark Goulston

One of the reasons it is so difficult to break a connection to something or someone you have imprinted on is that…

— Mark Goulston

Gen X entrepreneurs are frequently smart, tough, tenacious, and self-made. That said, to succeed in their companies, they often have sacrificed being…

— Mark Goulston

In my life, I think I have had more than two hundred significant breakthroughs that exponentially accelerated my life forward. However, each…

— Mark Goulston

Happy couples resist the temptation to go to bed at different times. They go to bed at the same time, even if…

— Mark Goulston

You can't create more jobs for an economy where the vast majority of people are hesitant and even afraid to spend and…

— Mark Goulston

President Reagan preached 'trickle down economics' but naively did not reckon on the fact that the wealthy would only care about getting…

— Mark Goulston

Few things detract more from your credibility and the respect of your colleagues and peers than being called on the carpet to…

— Mark Goulston

The best way to learn to be present and develop presence is to have the experience of someone you respect and admire…

— Mark Goulston

When you're actually talking over someone, it's as if you're just pontificating and they're not even there. And their body language -…

— Mark Goulston

I am blessed to count among my friends and colleagues people who are very thoughtful and who deeply care about our country.

— Mark Goulston

Understanding a person's hunger and responding to it is one of the most potent tools you'll ever discover for getting through to…

— Mark Goulston

“Most breakdowns lead to breakthroughs.”

— Mark Goulston

“identify the negative qualities that you find most bothersome in the people around you and start acting toward these people as though…

— Mark Goulston

Customers are your best teachers. Learning about your customer's beliefs, values, and priorities teaches you which selling points you should emphasize.

— Mark Goulston

If instead of completely focusing on what you are doing, you are racing ahead to something shinier or to the next best…

— Mark Goulston

PTSD occurs following a trauma that was so awful that in retrospect you don't understand how you survived. What that causes is…

— Mark Goulston