““Or they can be in negative sentiment override, so that even a relatively neutral thing that a partner says gets perceived as negative. In the negative sentiment override state, people draw lasting conclusions about each other. If their spouse does something positive, it's a selfish person doing a positive thing. It's really hard to change those states, and those states determine whether one party tries to repair things, the other party sees that as repair or hostile manipulation.””
![“[Norden] said, with the Mark 15 Norden bombsight, he could…” quote by Malcolm Gladwell](https://sms4smile.com/quotes/img-quotes/565/malcolm-gladwell-348_barrels_norden-said-with-the-mark-15-norden-bomb_62474.jpg)
