Business Quote by Judith E. Glaser
“Every human being needs to know to be a great parent, for a teacher to be a great teacher, and for a business partner to be a great business partner. We can't fall back on, "Oh, I only said it once and it didn't matter." That kind of phrase. That's a not-good thing for a leader to hold inside. If what that leader did is do that separation and this person now knew that they were not going to be on the popular team, doing it once and then not doing it again isn't enough to erase what just happened.”
About This Quote
Source Speech: Leadership Talk, 2016
Leaders must consistently communicate expectations; one‑off statements don’t build trust or clarity.
In simple terms: Consistent communication builds trust.
Key Takeaway
Speak clearly and follow through.
Themes
leadership
communication
trust
Mood
reflective
serious
Type
advisory
motivational
When to use this quote
- team meetings
- performance reviews
- coaching sessions
Key Concepts
psychology
organizational behavior
Questions to Reflect On
- How can you ensure messages are reinforced?
- What habits reinforce reliable communication?
A Different Perspective
One statement cannot fix prior neglect.
![“[S]ometimes, when you are a food person, the possible irrelevance of what you are doing doesn’t cross your mind until it’s too late. (Once, for example, when I was just starting out in the food business, I was hired by the caper people to develop a lot of recipes using capers, and it was weeks of…” quote by Nora Ephron](https://sms4smile.com/quotes/img-quotes/d79/nora-ephron-1217_business_s-ometimes-when-you-are-a-food-person-th_980.jpg)
![“If the State does not acquire supremacy over [vast private] enterprises, it becomes their puppet, and they become the real State.” quote by Bertrand Russell](https://sms4smile.com/quotes/img-quotes/bad/bertrand-russell-69_acquire_if-the-state-does-not-acquire-supremacy_1379.jpg)