Exception Quote by Joseph M. Juran

It is most important that top management be quality-minded. In the absence of sincere manifestation of interest at the top, little will happen below.

— Joseph M. Juran

Observing many companies in action, I am unable to point to a single instance in which stunning results were gotten without the active and…

— Joseph M. Juran

Quality management is needed because nothing is simple anymore, if indeed it ever was.

— Phil Crosby

But there is one thing most companies struggle to standardize, and ironically, it's the most important part of our efforts to gain and sustain…

— Quint Studer

I have never known a concern to make a decided success that did not do good, honest work, and even in these days of…

— Andrew Carnegie

“Basically people will do what upper management wants them to do. So if that's consistent, if they're not whipsawed and being governed by different…

— Jeffrey K. Liker

Good management consists in showing average people how to do the work of superior people.

— John D. Rockefeller

The potential of this nation is as boundless as the imagination and drive of the American people. . . . Quality management is not…

— George H. W. Bush

The supreme quality for leadership is unquestionably integrity. Without it, no real success is possible, no matter whether it is on a section gang,…

— Dwight D. Eisenhower

It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are…

— W. Edwards Deming

We must firmly grasp management. Just making things isn't enough. We need to raise the quality.

— Deng Xiaoping

Management is always part of the equation of making the company successful, so the quality of management always matters.

— Li Lu