“Go and see for yourself to thoroughly understand the situation (genchi genbutsu).” — Jeffrey K. Liker Copy Share Image
“Standardization Is the Basis for Continuous Improvement and Quality” — Jeffrey K. Liker Continuous improvement Copy Share Image
“Andon works only when you teach your employees the importance of bringing problems to the surface so they can be quickly solved.” — Jeffrey K. Liker Bringing Problems Copy Share Image
“The Toyota Production System can be realized only when all the workers become tortoises. (Ohno, 1988)” — Jeffrey K. Liker Toyota Copy Share Image
“Every team member has the responsibility to stop the line every time they see something that is out of standard. That's how… — Jeffrey K. Liker Responsibility Copy Share Image
“We strive to decide our own fate. We act with self-reliance, trusting in our own abilities. We accept responsibility for our conduct… — Jeffrey K. Liker Identity Copy Share Image
“More important than the actual improvements that individuals contribute, the true value of continuous improvement is in creating an atmosphere of continuous… — Jeffrey K. Liker Change Copy Share Image
“management has no more critical role than to motivate and engage large numbers of people to work together toward a common goal.… — Jeffrey K. Liker Common goal Copy Share Image
“Basically people will do what upper management wants them to do. So if that's consistent, if they're not whipsawed and being governed… — Jeffrey K. Liker Management Copy Share Image
