Responsibility Quote by Jeffrey K. Liker
““Every team member has the responsibility to stop the line every time they see something that is out of standard. That's how we put the responsibility for quality in the hands of our team members.””
About This Quote
Source Book: The Toyota Way, 2004
Encourages every employee to halt production when standards are breached, embedding quality responsibility throughout the team.
In simple terms: Stop the line to fix problems early.
Key Takeaway
Empower staff to act on quality issues.
Themes
quality
empowerment
process improvement
team responsibility
continuous improvement
Mood
serious
determined
Type
instructional
philosophical
When to use this quote
- factory floors
- software development
- customer service
- project teams
Key Concepts
lean manufacturing
organizational culture
risk management
Questions to Reflect On
- When should you stop the line?
- How to balance speed and quality?
A Different Perspective
May cause delays if overused; requires clear criteria.
