Absence Quote by Joseph M. Juran
“It is most important that top management be quality-minded. In the absence of sincere manifestation of interest at the top, little will happen below.”
About This Quote
Source Book: “Juran’s Quality Handbook”, 1999
Leadership commitment to quality is essential; without it, lower‑level efforts falter.
In simple terms: Top leaders must champion quality.
Key Takeaway
Cultivate quality‑focused leadership at every level.
Themes
leadership
quality
organizational culture
Mood
analytical
strategic
Type
practical
inspirational
When to use this quote
- strategic planning
- team meetings
- performance reviews
- training programs
- feedback loops
Key Concepts
management theory
continuous improvement
employee engagement
Questions to Reflect On
- How can you influence top management to value quality?
- What mechanisms ensure quality priorities cascade down?
A Different Perspective
If leadership is indifferent, initiatives may stall despite enthusiasm.
