Communication problems Quote by John Cleese
“A satisfied customer. We should have him stuffed.”
About This Quote
Source Film: Monty Python and the Holy Grail, 1975
A satisfied customer is so content they could be metaphorically “stuffed”.
In simple terms: Happy customers are valuable.
Key Takeaway
Deliver excellence.
Themes
customer service
humor
excellence
Mood
witty
lighthearted
Type
comedic
observational
When to use this quote
- business
- retail
- hospitality
Key Concepts
satisfaction
over‑delivery
Questions to Reflect On
- How do you measure true satisfaction?
- What does “stuffed” imply about loyalty?
A Different Perspective
Excessive praise can mask underlying issues.
![“Treat [the customer] as guests when they come and when they go, whether or not they buy. Give them all that can be given fairly, on the principle that ‘to him that giveth shall be given’. Remember always that the recollection of quality remains long after the price is forgotten. Then your business…” quote by Harry Gordon Selfridge](https://sms4smile.com/quotes/img-quotes/521/harry-gordon-selfridge-34370_customers_treat-the-customer-as-guests-when-they-c_326104.jpg)
