Behavior Quote by Jeffrey Pfeffer
“Typical pay increases are not enough to motivate employees, but they are enough to irritate them. … Even when companies create seemingly significant pay differentiation between low and high performers, the actual cash increase is insufficient to sustain performance – or it drives the wrong behaviors. … Effective management is a system, not a pay plan. The mistake is that companies try to solve all their problems with pay.”
About This Quote
Source Article: Harvard Business Review, “The Wrong Way to Motivate Employees”, 2016
Pay raises alone rarely boost motivation; they may cause irritation and unintended behaviors if not part of a broader system.
In simple terms: Raises often irritate, not motivate, without systemic support.
Focus on holistic management, not just compensation.
Themes
Mood
Type
When to use this quote
- performance reviews
- salary planning
- employee engagement
- leadership training
Key Concepts
Questions to Reflect On
- How can you align rewards with long‑term goals?
- What non‑monetary incentives could complement pay?
Higher pay can create entitlement or short‑term focus, neglecting intrinsic drivers.