One thing Quote by Ines de La Fressange

In sales, it's not what you say; it's how they perceive what you say.

— Jeffrey Gitomer

In show business, never underestimate the power of saying "no".

— Doc Brown

“The customer may not always be right but the negative press it can result in for a brand can be costly. It is easier…

— June Stoyer

Sales is an experiment - there's no right or wrong, just varying degrees of effectiveness. Our job is to constantly seek ways we can…

— Jill Konrath

People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told…

— Michael O'Leary

The better portion of all sales I have made were made after people had said 'no'.

— Napoleon Hill

“You could sometimes guide people’s opinions, but if they didn’t want to buy what you had to sell you could shout yourself hoarse trying…

— Clive Barker

Well, I kind of think that the opposite is true. The customer is rarely right. And that is why you must seize the control…

— Charlie Trotter

You know the old adage that the customer's always right? Well, I kind of think that the opposite is true. The customer is rarely…

— Charlie Trotter

“Sales matters just as much as product.”

— Peter Thiel

The customer is always right...even when they're wrong.

— Jay Samit

Customers can't always tell you what they want, but they can always tell you what's wrong.

— Carly Fiorina