Airplane Quote by Herb Kelleher

And, of course, customers really need to feel safe and are seeking reassurance when they fly.

— David Neeleman

When I was in motor racing, I had taken the decision to risk my life. But when you run an airline, and more than…

— Niki Lauda

“Hello budget airlines, goodbye customer service.”

— Steven Magee

“Air travel is such a strange experience. It´s such an intimate thing, to travel alongside a stranger for so many hours, to eat together,…

— Nick Alexander

We have so much pride in welcoming these passengers onto the plane, and they have so much pride in travel. It's something that I…

— Christina Ricci

The only thing I don't like is the uneasiness of dealing with the airlines. Everything, except getting from point A to point B, I…

— Verne Lundquist

We’re in the Customer Service business—we just happen to provide airline transportation.

— Colleen Barrett

“If you travel on an airline and they get you there safely, you don’t tell anyone. That’s what’s supposed to happen. What makes it…

— Seth Godin

I guess the worst moment I ever had in business was the fear that Southwest Airlines wouldn't get off the ground.

— Herb Kelleher

Every customer is different, and the travel experience is completely fluid, but the end goal is to find the best solutions.

— Gillian Tans

Take care of your customers, and you will have a successful business. Don't, and you won't. The airlines need to figure this out -…

— Jeffrey Pfeffer

I tell my employees that we're in the service business, and it's incidental that we fly airplanes.

— Herb Kelleher