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Change Quote by Harvard Business School Press

“The most dramatic change will be the marketing department’s reinvention as a “customer department.” The first order of business is to replace the traditional CMO with a new type of leader—a chief customer officer. The” quote by Harvard Business School Press
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““The most dramatic change will be the marketing department’s reinvention as a “customer department.” The first order of business is to replace the traditional CMO with a new type of leader—a chief customer officer. The””

Harvard Business School Press

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