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Business Quote by Gerald Stanley Lee

“There are two kinds of second class men in business. There is the man who puts money first and service second. There is the man who puts service first and money second, who never has any money. The first class man in business is the man who is made up out of rolling the other two kinds into one…” quote by Gerald Stanley Lee
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“There are two kinds of second class men in business. There is the man who puts money first and service second. There is the man who puts service first and money second, who never has any money. The first class man in business is the man who is made up out of rolling the other two kinds into one man and working them together.”

Gerald Stanley Lee

About This Quote

Source Book: The New Wealth, Gerald Stanley Lee, 1912

Balancing profit and service creates a sustainable business model.

In simple terms: Combine money focus with service focus.

Key Takeaway

Integrate profit and service.

Themes

business ethics leadership balance

Mood

thoughtful analytical

Type

advice philosophical

When to use this quote

  • entrepreneurship
  • corporate strategy
  • customer service
  • financial planning

Key Concepts

Stakeholder theory sustainability

Questions to Reflect On

  • How can firms measure success beyond profit?
  • What practices ensure service isn’t sacrificed?
A Different Perspective

May neglect one side, causing imbalance.

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