Acknowledge Quote by Frank Luntz
“We will be far more effective as communicators when we acknowledge our mistakes, and then we try to make them up.”
About This Quote
Source Interview: Media Strategy Session, 2015
Admitting errors builds credibility, and repairing them restores trust, making communication more effective.
In simple terms: Own mistakes to improve communication.
Key Takeaway
Acknowledge errors, then make amends.
Themes
communication
trust
leadership
Mood
pragmatic
optimistic
Type
business
motivational
When to use this quote
- customer service
- public relations
- team management
- political speech
Key Concepts
accountability
reconciliation
credibility
Questions to Reflect On
- What methods best demonstrate genuine apology?
- How can organizations institutionalize error correction?
A Different Perspective
Repairing trust can be slow and may not fully restore confidence.
![“There are about 50 or 60 recommendations [in "Win"] for how to communicate, not just the words themselves. All of them had to be tested. And in this short amount of time, it's just very time-consuming and very stressful to ensure that you get it right.” quote by Frank Luntz](https://sms4smile.com/quotes/img-quotes/add/frank-luntz-4874_amount_there-are-about-50-or-60-recommendations_60026.jpg)
