Business Quote by Eric Yuan
“Enterprise customers have been working together with us for a long time, they trust us, and we just keep everything open and transparent.”
About This Quote
Source Speech: Zoom Town Hall, 2020
Long‑term enterprise clients stay because of trust and openness, fostering mutual success.
In simple terms: Clients stay when they trust and see transparency.
Maintain openness to build lasting trust.
Themes
Mood
Type
When to use this quote
- product development meetings
- client onboarding
- renewal negotiations
Key Concepts
Questions to Reflect On
- How can we deepen trust beyond openness?
- What other factors influence client loyalty?
Transparency alone may not address all client concerns.