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“It would be counterproductive to tell people exactly what they are supposed to do and exactly how they are supposed to do it to a point where they become more concerned about your expectations than about completing their work in a quality way.” quote by Douglas Conant
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“It would be counterproductive to tell people exactly what they are supposed to do and exactly how they are supposed to do it to a point where they become more concerned about your expectations than about completing their work in a quality way.”

Douglas Conant

About This Quote

Source Book: The Leadership Challenge, 2011

Over‑prescribing tasks stifles initiative and quality.

In simple terms: Too much direction harms performance.

Key Takeaway

Provide clear goals, allow autonomy.

Themes

leadership autonomy quality

Mood

reflective pragmatic

Type

advice management

When to use this quote

  • project management
  • team meetings
  • performance reviews

Key Concepts

management theory motivation organizational behavior

Questions to Reflect On

  • How much guidance is enough?
  • What metrics ensure quality?
A Different Perspective

Risk of ambiguity.

2.7 out of 5 (7 ratings)

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