Quote by Dimitri Maex

“*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future.”

— Mokokoma Mokhonoana

“Until you understand your customers - deeply and genuinely - you cannot hope to serve them”

— Rasheed Ogunlaru

“The more customers you keep, the fewer customers you have to find.”

— Amit Kalantri

“I am a great customer. I’m not a loyal customer, but that’s what makes me great—my willingness to shop other brands for better buys.”

— Jarod Kintz

“Go after what customers want, and they will want you.”

— Pawan Mishra

Customers who are merely satisfied remain your customers only as long as everything goes their way.

— Chip R. Bell

“Do you work hard to attract new customers but do little to keep them?”

— Frank Sonnenberg

“Many companies expect loyal customers without providing loyal service. This has been the visionary failure of countless corporations.”

— Steve Maraboli

“I'm just trying to keep my customer satisfied.”

— Simon and Garfunkel

“If you don't keep giving customers reasons to buy from you, they won't”

— Sergio Zyman

“We're all in the customer service business. Our goal must be to exceed our customers' expectations everyday.”

— Dave Thomas

“How you think about your customers influences how you respond to them.”

— Marilyn Suttle