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Business Quote by David Blum

“DB: That’s interesting. Because I work for a company that lives by the mantra of customer obsession. AB: Yeah, but they know. DB: Do they? AB: Amazon? They know more than the NSA. The NSA is not permitted by law to know anything close to what Amazon knows. “Judging by your past purchases, we think…” quote by David Blum
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““DB: That’s interesting. Because I work for a company that lives by the mantra of customer obsession.    AB: Yeah, but they know. DB: Do they? AB: Amazon? They know more than the NSA. The NSA is not permitted by law to know anything close to what Amazon knows. “Judging by your past purchases, we think you’d like….” You’re right! Oh my God!””

David Blum

About This Quote

Source Interview: Podcast “The Business of Tech”, 2023

Customer obsession can lead companies to know more about individuals than governments, raising privacy concerns.

In simple terms: Companies collect detailed data, sometimes exceeding legal limits.

Key Takeaway

Guard personal data and demand transparency.

Themes

privacy data collection ethics

Mood

cautious critical

Type

philosophical inspirational

When to use this quote

  • online shopping
  • targeted advertising
  • personal data breaches
  • government oversight

Key Concepts

surveillance capitalism consumer rights

Questions to Reflect On

  • What data are you comfortable sharing?
  • How should companies be regulated?
A Different Perspective

Balancing convenience with privacy is complex.

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