Agency Quote by Charles Duhigg
“Simply giving employees a sense of agency- a feeling that they are in control, that they have genuine decision-making authority - can radically increase how much energy and focus they bring to their jobs.”
About This Quote
Source Book: Smarter Faster Better by Charles Duhigg, 2016
Granting employees real decision‑making power boosts their energy and focus at work.
In simple terms: Agency fuels engagement.
Empower staff with autonomy.
Themes
Mood
Type
When to use this quote
- team management
- performance improvement
- employee satisfaction
Key Concepts
Questions to Reflect On
- How much control should employees have?
- What structures support empowered teams?
Too much autonomy can cause chaos without clear boundaries.